White Papers

White Paper: Evaluating Partner Marketing Services

White Paper: How TPAs Can Use Partner Marketing Programs to Grow Revenue and Cut Costs

In the employer-sponsored benefits industry, leading providers of account management solutions offer partner marketing programs to help third party administrators (TPAs) operate their businesses, market their services, and educate target audiences about tax-advantaged benefit accounts. However, these programs can vary substantially from vendor to vendor. For the independent TPA, evaluating partner marketing programs often is … More >>

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White Paper: How TPAs Can Boost Profits and Balance Their Workload Through Platform Efficiency

As new technologies emerge, TPAs who offer both CDH account and COBRA administration should continually evaluate their day-to-day business operations to reduce costs through greater efficiency. Improvements in technology give rise to numerous opportunities for cost reduction, but they also introduce important questions that must be addressed. For example, is relying on two or more … More >>

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White Paper: Evaluating Solutions to Leverage a Booming HSA Market

As the Health Savings Account (HSA) market continues to surge, the time is right for TPAs and other companies to jump in and build additional revenue.   However, one significant area of concern for TPAs is competing with banks. In order to become a formidable alternative to traditional banks, TPAs need a simple and affordable … More >>

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White Paper: Using Technology to Enhance the Delivery of Medicare Set-Aside (MSA) Benefits

Self-administered Medicare Set-Aside Arrangements (MSAs) present a daunting challenge to both MSA recipients and third party vendors alike. Settlement recipients are faced with strict rules and regulations, detailed reporting and accountability, disbursement of funds, and more. Pharmacy benefit managers must find a way to offer added value through enhanced pharmacy discounts and a simple yet secure way for MSA … More >>

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White Paper: Assessing the Benefits of an End-to-End Card Processor in the Consumer Directed Healthcare Market

When considering an account-linked payment card for employer benefits, TPAs must find a solution that provides improved security, accountability, and flexibility for all parties involved in the transaction. Introduction The rise of consumer directed healthcare (CDH) during the past decade has led many employers to seek new methods to incent plan enrollment and enable employees to access … More >>

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White Paper: Assessing the Hidden Risks of Payment Processing

The complications that stem from multiple parties being involved in insurance payment processing call for a solution that is flexible, efficient, and secure. Introduction The process of issuing payment from an insurer to a provider is fraught with complications and delays. Insurers commonly enlist the services of a third-party administrator (TPA) to manage the supporting documentation and distribute … More >>

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White Paper: The Missing Link in Provider Payments

Sky-high medical workers’ compensation payments and increasingly complex claims are calling for a streamlined solution to manual provider payment processes Introduction Caring for injured workers is more complex than ever before. In 2012 alone, workers’ compensation medical costs to providers increased to $30.8 billion¹, a staggering increase from years past. This upward trend, coupled with … More >>

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White Paper: The Hidden Costs of Indemnity Payments

Traditional indemnity payment costs may result in higher workers’ compensation claim costs Introduction Indemnity payments represent a significant portion of workers’ compensation spend – anywhere from 40 to 60 percent of claim costs. While they don’t receive a lot of attention, increasing administrative burdens and processing fees associated with indemnity expenses are thwarting payers’ abilities … More >>

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