The last three years have presented many unique challenges for employers and the TPAs that provide their tax-advantaged, post-tax, and compliance account administration.
The pandemic has altered routine business patterns, making it harder for TPAs to plan for ebbs and flows in daily operations and prepare for growth. Controlling costs is even more critical. Yet providing high-quality customer service is more important than ever for business health and growth.
Fortunately, TPAs can conquer all of these concerns efficiently and cost-effectively through the use of specialized business process outsourcing (BPO) for third-party benefits administrators.