Direct Billing and Custom Billing Solutions


DataPath’s Direct Billing can be used to collect premiums for group health benefits or customized for other billing needs such as leave of absence, individual marketplace payments, parking fees, union dues, etc.  Our solution adapts to a variety of specifications, enabling you to handle any payment, benefit, billing, and election structure.


Why should you use DataPath’s Direct Billing Solution?

DataPath’s first-class billing platform is the only solution on the market with integrated cash management functionality. The whole premium billing process, including accepting and tracking payments, remittance to employers, and detailed account reconciliation, is all done within our system. By streamlining the entire billing process, the need for additional software is eliminated.

In addition, with flexible importing capability, you can boost your efficiency on manual processing and data entry. No more mapping your files repeatedly like you have to do with other systems. You indicate the data elements and their order, choose the file type, and the system imports the specified data.

You can also save time by using DataPath’s fulfillment services. With fulfillment, you can automatically upload letters, notices, reports and other documents directly from your solution for printing, processing, addressing, and post office delivery.

Features of our Direct Billing Platform:

  • Extensive Account Reconciliation Capability – Utilize integrated cash management functionality for simplified tracking, remittance, and reconciliation of your clients’ payments and accounts
  • Easy-to-Use Interface – Conveniently enter status changes from a single screen, use the undo function for rate changes and other fields, and simplify letter and report processing
  • User-Friendly Web Portal – Access your account 24/7, communicate with employers/employees, and make online elections
  • Cutting-Edge Fulfillment Services – Produce documents and notices per event timeline, with on-demand printing, proof of mailing, and more


Interactive Medical Systems

We switched to DataPath COBRA in 2016 after using another platform for many years. Since then we’ve seen dramatic growth in our COBRA business. We couldn’t have supported this increase had it not been for the efficiencies gained through DataPath Billing Solutions.

Josh Ludwig Client Service Representative

Direct Billing

Easy-to-Use Interface

  • Enter status changes on one screen
  • Reverse rate changes, qualifying events, elections and terminations with easy undo function
  • Streamline batch processing for letters and reports

Direct Billing

Modern Fulfillment Services

  • Produce documents and notices automatically per event timeline
  • Store documents digitally and online
  • Print original documentation whenever you need it
  • Receive proof of mailing

Direct Billing

User-Friendly Web Portal

  • Access your account anytime you need, 24/7
  • Make online elections
  • Communicate, report, and interface with clients and their employees

Direct Billing

Other Benefits

  • Enjoy industry-leading customer support
  • Automate compliance
  • Select multiple delivery options, including web posting with email notification
  • Upload CSV or Excel file formats

Easily Manage COBRA, Direct, and Retiree Billing