DataPath Whitepaper Analyzes Effects of Outdated Technology Solutions on TPA Revenue Generation, Compliance and Client Relationships
Little Rock, Arkansas (August 28, 2018) – For decades, third party administrators (TPAs) who offer consumer directed healthcare (CDH) account and COBRA billing services have had to rely on separate technology solutions to perform their day-to-day tasks. A recent whitepaper from DataPath, Inc., a leading national provider of healthcare benefits administration solutions, analyzes a typical TPA workflow and identifies the compliance and cost-related issues that are associated with a multi-solution (or integrated solution) setup.
The whitepaper, “How TPAs Can Balance Their Workload, Ensure Compliance, and Generate More Revenue Through Platform Efficiency,” examines how communication breakdowns and unsynchronized data can degrade the TPA-client relationship; cost TPAs, employers, and employees time and money; and cause administrative headaches through redundant fees and duplicate workflows.
The whitepaper also discusses technology solutions that allow TPAs greater flexibility, reduced costs, streamlined processes and confident compliance.
“When TPAs adopt a multi-solution approach to benefits administration, not only is it cumbersome, but it creates a host of issues, from potential compliance violations to higher overhead expenses,” says Greg Licata, chief product officer for DataPath. “TPAs can greatly benefit from a single, comprehensive administration platform.”
About DataPath: For 40 years, DataPath has been a pivotal force in the employee benefits, financial services, and insurance industries. The company’s flagship DataPath Summit platform offers an integrated solution for managing CDH, HSA, Well-Being, COBRA, and Billing. Through its partnership with Accelergent Growth Solutions, DataPath also offers expert BPO services, automation, outsourced customer service, and award-winning marketing services.