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Why Reliability Is the Real Test of AI in Benefits Administration

The benefits technology market is full of bold claims right now. Every platform is “AI-powered.” Everything is “automated.” And nearly every new entrant promises to help organizations move beyond “legacy systems” into something faster and smarter. The messaging is compelling and the demos are polished. But in benefits administration, the real question isn’t who has the most exciting story; it is who can apply AI and automation in a way that actually performs in the

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AI Expands What’s Possible. Humans Protect What’s at Stake.

A framework for AI in benefits administration – getting it right and the competitive opening for organizations that do. The pace of AI adoption in our industry is unlike anything we’ve seen before. Workflows that used to take days now take minutes. Patterns that might have been missed are identified in moments. Most importantly, teams are reclaiming countless hours to focus on what truly drives the business: clients, strategy, and growth. “Intelligent automation” is what

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Market Shifts: Turn Disruption into Opportunity

Acquisitions continue to shake up our industry, but now at a faster pace and on a larger scale than ever before. TPAs and brokers are buying TPAs. Banks are acquiring TPAs or books of business. Private equity is consolidating at speed. Health plans are purchasing TPAs, books of business, and platforms. All of this change can spark feelings of fear, frustration, or even grief. That reaction is completely understandable. You are focused on growth, sustainability,

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DataPath Featured in Arkansas Business about HSA Solution for Community Banks

DataPath was featured in the May 4, 2026, edition of Arkansas Business, discussing the company’s Health Savings Account (HSA) solution for community banks. From the article: DataPath Gives Community Banks a New Way to Grow Deposits. “A Little Rock healthcare company is helping banks get into the health savings account business. DataPath, a technology-focused employee benefits company, has launched a program to help banks handle more HSA accounts. That could be good news for banks,

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Save the Date: Connections 2027

April 23, 2026 DataPath has announced the location and dates for its 2027 Connections conference, the company’s annual client event. The conference will take place April 5–7, 2027, in San Antonio, Texas. Connections brings together DataPath clients, partners, and industry leaders for several days of insights, collaboration, and connection. Attendees can expect company and industry updates, a featured keynote presentation, engaging breakout sessions, and can’t-miss evening events designed to foster meaningful networking. The event offers

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Introducing Atlas: Your New DataPath Platform AI Assistant

DataPath announces release of new AI assistant, Atlas

We’re excited to introduce Atlas, the new AI Assistant from DataPath, designed to help TPAs work faster, find answers instantly, and navigate the DataPath platform with greater confidence. Atlas brings AI-powered support directly into the DataPath experience, giving administrators on-demand access to the information they need, right when they need it. Built specifically for DataPath clients, Atlas has full access to our help documentation and is trained to answer day‑to‑day process and function questions related

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Press Release: DataPath Introduces New Consumer Portal Built to Drive Growth and Customer Satisfaction for TPAs and Financial Institutions

DataPath’s new Consumer Portal for CDH, HSA, and COBRA delivers a differentiated consumer experience for modern administrators (LITTLE ROCK, ARKANSAS) April 2, 2026, – DataPath, Inc., a leading growth platform and solutions provider for benefits administration and financial institutions, today announced the release of its next‑generation Consumer Portal. The new portal delivers an experience designed to help third‑party administrators (TPAs) and financial institutions differentiate, win new business, and strengthen long‑term client relationships. For TPAs and

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Don’t Wait for the Market to Find You – Preparing for the Shifting Benefits Landscape

Preparing for the Benefits Landscape Shift

There’s a type of risk that announces itself. A lost client, a missed renewal, and a competitor who undercut your pricing, to name a few. These are the risks that show up in your pipeline reports and prompt immediate action. But there’s another kind of risk that’s quieter, slower, and in many ways more dangerous: the risk of stagnation. It’s the gradual realization that the market shifted while you were focused on managing what was

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Why HSAs Are the Most Underutilized Deposit Engine in Banking

Health Savings Accounts (HSAs) have been available for over two decades, yet most banking executives still treat them as an afterthought. However, it can be a costly oversight to view HSAs as a niche product buried in a benefits brochure. By the end of 2024, HSA assets had reached nearly $147 billion across more than 39 million accounts, according to Devenir, reflecting a year-over-year asset increase of 19%. Projections are that more than 45 million

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HRTech Series: Why HR Leaders Still Need Human Expertise to Guide AI in Benefits Administration

Bo Armstrong, Chief Marketing and Product Officer, was recently featured in HRTech Series Insights. The article, “Why HR Leaders Still Need Human Expertise to Guide AI in Benefits Administration,” argues that while artificial intelligence is rapidly improving efficiency across HR functions, benefits administration remains an area where human expertise is essential. AI’s real value in this field is through augmentation (not replacement) of experienced benefits professionals. “Artificial intelligence has become ubiquitous across HR functions, from

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