Five Keys to a Successful 2023
The last few years have been challenging, full of lessons to learn and new perspectives to gain. As third-party administrators (TPAs) and brokers use these to meet this year’s goals, what are the five keys to a successful 2023? Provide Year-Round Communication Although a benefits program may be in good shape when open enrollment concludes, what about a month or quarter later? Have any participants had a mid-year status change necessitating an adjustment to their consumer-directed healthcare accounts?