DataPath Partner Marketing and Customer Support

Software, without great customer support, is just software. We want to empower our clients to rise above their competition – we’re not interested in competing with them. One way we enable our TPAs is through our exclusive Partner Marketing program.

DataPath clients have access to a large variety of professional materials and services to help with sales and marketing efforts to employers, employees, and brokers.

Partner Marketing

Educational and Enrollment Forms and Materials

Our comprehensive library includes:

Features/benefits comparisons of the different types of tax-advantaged benefit accounts
In-depth enrollment booklets for FSAs and HSAs
FAQs on using healthcare debit cards
Lists of eligible/ineligible items
And lots more

We also offer three distinct and colorful design themes to help our TPAs better reach their diverse audiences.

The Adventures of Captain Contributor™

This one-of-a-kind benefits education and employee engagement program was developed by DataPath exclusively for use by our clients and their customers. The program covers employer-sponsored benefits such as FSAs, DCAPs, HRAs, HSAs, Transit/Commuter, and COBRA.

Captain Contributor includes a comprehensive website, extensive print and video materials, an active blog, social media campaigns, a podcast, and selected sales support items. Launched in 2017, the program has won eight national awards.

Client Rewards

The only program of its kind in our industry, DataPath Dollars™ recognizes client tenure, volume, product licensure, and more, through points accumulation and redemption. Clients can use their rewards for marketing products and services, sales support materials, conference registrations, and more.

Customer Support

DataPath clients enjoy a bevy of support services provided by a professional, knowledgeable service team located right here in the United States. In addition, we offer wide-ranging training resources including comprehensive video training, live demonstrations, live and recorded webinars, printed reference guides, and other services including an annual national client conference.

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