DataPath Partner Marketing and Customer Support
DataPath believes that software, without great customer support, is just software. We’re invested in our clients’ success – we’re not interested in competing with them. One of the ways we enable our TPAs is through our unique and constantly expanding Partner Marketing program.
DataPath clients have access to a large variety of professional materials and services to help with sales and marketing efforts to employers, employees, and brokers.
Educational and Enrollment Forms and Materials
A comprehensive library ranging from features/benefits comparisons of the different types of tax-advantaged benefit accounts, to in-depth enrollment booklets for FSAs and HSAs, to FAQs on using healthcare debit cards, to lists of eligible/ineligible items, and lots more. We offer three distinct design themes to help our TPAs better reach their diverse audiences.
The Adventures of Captain Contributor™
This innovative, eye-catching benefits education and employee engagement program was developed by DataPath exclusively for use by our clients and their customers. Winner of eight national awards, Captain Contributor includes a comprehensive website, extensive print and video materials, an active blog, continuous social media campaigns, a podcast, and selected sales support items.
The only program of its kind in our industry, DataPath Dollars™ recognizes client tenure, volume, product licensure, and more, through points accumulation and redemption. Clients can use their rewards for marketing products and services, sales support materials, conference registrations, and more.
DataPath clients enjoy a bevy of support services provided by a professional, knowledgeable service team located right here in the United States. In addition, we offer wide-ranging training resources including comprehensive video training, live demonstrations, live and recorded webinars, printed reference guides, and other services including an annual national client conference.