Business Process Outsourcing
Business Process Outsourcing Services for Employee Benefits TPAs
Business Process Outsourcing Services
In partnership with Overbrook Technology Services, DataPath provides secure Business Process Outsourcing (BPO) solutions and back-office support services exclusively for third-party administrators of employee benefit accounts.
We offer extensive account processing, claims, and payment processing services for CDH and COBRA plans, with affordable pricing options.
DataPath’s expertise and accuracy helps TPAs go beyond by saving time, conserving resources, and focusing on core competencies that create more value for their companies, clients, and participants. Regardless of the administrative platform or system used, we can help TPAs reduce operational costs, increase efficiency, and prepare for growth on any scale.
All Administrative Systems
We have the technology needed to work with essentially any administrative platform currently on the market. For cloud-based systems, secure web logins are usually all that is required. For premises-installed systems, we will establish a secure VPN connection.
All Types of Plans
We work with nearly all plans administered by employee benefits TPAs, including tax-advantaged, post-tax, and compliance plans. Common plan types include:
Premium Only Plans
Health Care Flexible Spending Accounts
Dependent Care Flexible Spending Accounts
Health Reimbursement Arrangements
Health Savings Accounts
COBRA and State Continuation
("Mini-COBRA")
Commuter/Transit Accounts
Full Menu of Available Services
Regardless of platform or plan type, our extensive menu of BPO services includes:
Pricing for Business Process Outsourcing Services
WJ Alexander
Summit COBRA is very intuitive and easy to use – I am especially impressed with the importing ability. We have a large client with over 20,000 lives and Summit handles files with large volumes of code very easily and accurately. DataPath really understands the nuances of administering COBRA.
Full-Time Equivalent (FTE)
TPAs seeking comprehensive staff augmentation can select from incremental FTE pricing options. These options are well suited for both ongoing or project-based assistance with a variety of work product.
About Our Partner, Overbrook Technology Services
Overbrook Technology Services provides secure, affordable BPO solutions and back office support services exclusively for third-party administrators of employee benefit accounts and COBRA. They have experience working with a wide variety of plan types, including complex plans and tiered benefits. Overbrook Technology Services has processed more than 3.3 million claims and over $118 million in contributions, among numerous other services, with an overall accuracy rate of 99% as reported by clients.