DataPath

What if you could stop managing problems and start building momentum?

With DataPath’s trusted software and scalable services, you can. Our innovative solutions streamline operations, reduce costs, and build stronger partnerships that help your business stand out in a complex, fast-moving environment.

Our Platform, BPO, and Contact Center services are designed to optimize performance, drive growth, and support long-term success.

Explore our bundled solutions below and discover what’s possible with DataPath.

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Benefits Administration Platform

Platform + BPO Services

Platform + BPO Services + Contact Center

All-in-One Benefits Administration Platform

Easy and Flexible Administration

The DataPath platform simplifies CDH account administration in one seamless solution, suporting FSAs, HSAs, HRAs, Commuter Benefits, Well-Being Programs, COBRA, Retiree Billing, and Direct Billing.

Flexible Administration Features

Customize plan designs, contribution schedules, and reimbursement settings 

Built-in Financial Processes

Enjoy debit cards, e-payments, simplified finances, and HSA investing

Automated Compliance

Simplify COBRA administration with event-based alerts and automated tracking

Real-Time Data Updates

Ensure secure broker access and efficient data exchanges for improved collaboration

Consumer Portal and Mobile App

Participants have real-time access to balances, receipt uploads, and claims for a superior experience

Platform + BPO Services

Optimizing Efficiency and Reducing Costs

Pairing DataPath’s TPA software platform with our Business Process Outsourcing (BPO) services gives TPAs and brokers a scalable solution to streamline operations, speed up claims and payment processing, and cut costs.

DataPath Platform

Flexible Administration Features

Built-in Financial Processes

Automated Compliance

Real-Time Data Updates

Consumer Portal and Mobile App

BPO Services

Employer Onboarding and Renewals

Employer Plan Setup and Renewals

Claims and Payment Processing

Fulfillment Services

Scalable Support

Platform + BPO Services + Contact Center Services

Delivering End-to-End Support

For TPAs and brokers seeking to elevate customer experiences, our most comprehensive bundle integrates DataPath’s TPA software platform with BPO and Contact Center Services. This full-service solution drives customer satisfaction and loyalty.

What Sets DataPath’s Contact Center Solutions Apart

  • Complete White-Label Solution: Maintain your brand identity while delivering exceptional service.
  • Specialized Expertise: Gain reliable support for CDH, HSAs, Transit Benefits, Lifestyle Spending Accounts, COBRA, and more.
  • Call Quality Assurance and Monitoring: Ensure every customer interaction meets high service standards through regular call reviews.
  • Realtime and Historical Reporting: Access detailed KPIs and analytics to monitor performance and identify growth opportunities.
  • Flexible Delivery Models: Select from Onshore, Offshore, or Hybrid solutions tailored to your specific needs.

DataPath Platform

Flexible Administration Features

Built-in Financial Processes

Automated Compliance

Real-Time Data Updates

Consumer Portal and Mobile App

BPO Services

Employer Plan Setup and Renewal

Employer Onboarding and Renewals

Claims and Payment Processing

Fulfillment Services

Scalable Support

Contact Center 

Complete White-Label Solution

Specialized Expertise

Call Quality Assurance and Monitoring

Realtime and Historical Reporting

Flexible Delivery Models

DataPath

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