BUSINESS PROCESS Outsourcing
Unlock unparalleled growth with Accelergent's Business Process Outsourcing and Back Office Support Services, tailored to empower administrators in overcoming operational challenges.
As labor costs rise and businesses strive for greater administrative efficiency, growth becomes increasingly more difficult. That's where Accelergent steps in. We specialize in many administrative services such as account processing, claims management, and payment processing for the dynamic employee benefits and insurance markets. Seamlessly adaptable to your technology stack or administrative platform, we offer a solution that reduces operational costs by up to 60%, enhances efficiency, and readies you for growth on any scale.
Reduce Costs
Increase Efficiency
Prepare for Growth
Task-Based, Project-Based,
or Turnkey Solutions
Simple, Affordable Pricing
Custom Arrangements
BPO SERVICES OFFERED
Think of Accelergent as more than just a service provider; envision us as a secure extension of your team. Our skilled, experienced, and highly accurate professionals can swiftly ramp up or down to meet your evolving needs, with an extensive menu of BPO services that includes processes such as:
In addition to the services listed above, we can address many other business requirements. Talk to us about your specific needs.
Benefits of Choosing Accelergent BPO Services
Reduce Costs and Increase Efficiency
Realize a potential 60% reduction in operational costs while enhancing overall efficiency.
All Benefit Plan Types
Our versatile services cater to a wide range of benefit plan types, including complex plans and tiered benefits.
Experienced and Accurate
Rely on our experienced staff with a proven track record, delivering impressive results for various plan types.
Affordable FTE Pricing
Our pricing model is not only cost-effective but also offers flexibility, allowing you to choose task-based, project-based, or turnkey solutions.
Proven Results
Accelergent's performance statistics are derived from the claims and billing processes your team undertakes daily. Unlike others, our numbers aren't inflated by unrelated work for companies in different industries.
Accelergent also provides services such as manual entry, data importing and exporting, Employee Navigator and Ease file processing, automation scripts and more, all accompanied by both peer and management reviews to maintain quality. Our clients consistently report an exceptional overall accuracy rate over 99%!
BUSINESS PROCESS OUTSOURCING: A CASE STUDY
Business process outsourcing (BPO) empowers businesses to leverage seasoned professionals without the need for internal hiring, effectively managing costs and enhancing business agility. BPO services also mitigate stress, reducing the risk of employee burnout. A key advantage of BPO lies in its ability to accelerate important business processes, enabling businesses to concentrate on their core services. This streamlined approach is particularly crucial for functions such as administrative processing performed by employee benefits TPAs.
In a recent case study regarding the benefits of BPO services, we calculated the actual costs associated with routine tasks performed by an employee benefits TPA serving 1,200 client groups, managing 25,000 CDH lives, and overseeing 10,000 COBRA accounts. We then compared these to the costs of outsourcing the same work to Accelergent Growth Solutions.
Peak Season Processing
Process | Tasks | In-House Cost | Accelergent Cost | Savings |
|---|---|---|---|---|
Enrollment | 37,000 | $68,000 | $32,300 | $35,700 |
COBRA Plan Setup | 4,500 | $68,650 | $23,800 | $44,850 |
Day-to-Day Processing
Process | Tasks | In-House Cost | Accelergent Cost | Savings |
|---|---|---|---|---|
Contributions | 294,950 | $330,350 | $156,700 | $173,650 |
Claims | 230,000 | $239,750 | $109,450 | $130,300 |
COBRA | 205,000 | $607,850 | $212,500 | $395,350 |
Monthly Processing
Process | Tasks | In-House Cost | Accelergent Cost | Savings |
|---|---|---|---|---|
Employer Invoicing (12 months) | 14,400 | $10,750 | $5,100 | $5,650 |
Total Annual Savings
Tasks | In-House Cost | Accelergent Cost | Savings | |
|---|---|---|---|---|
785,850 | $1,325,350 | $539,850 | $785,500 |
- for TPA with -
1,200 employer groups
25,000 CDH lives
10,000 COBRA accounts
almost
SECURITY FOR BUSINESS PROCESS OUTSOURCING SERVICES
Our top priority is always the security and confidentiality of your data, processes, and systems.
Regular audits to provide
security assurance
Dedicated VPN connectivity
Controlled internet access
Regular monitoring of internet traffic
Multi-layered network protection
Restricted facility access with
layered access control
Employee confidentiality agreements
Employee background checks
Prepare for Unprecedented Growth
Accelergent's BPO services empower administrators to save time, conserve resources, and focus on core competencies, fostering quality and growth that adds value to your company, clients, and participants.
The money saved through outsourcing directly contributes to your bottom line
BPO frees up your staff to provide higher quality customer service
BPO allows you to focus on core competencies, creating more value for your company, clients, and participants
With our affordability, consistent quality, comprehensive services, and year-round availability, you’ll wonder why you didn’t do this sooner. Unleash your potential with Accelergent and grow your path to success through business process outsourcing.
