Get Where You Want to Grow with DataPath Operations BPO

DataPath Operations BPO provides secure, accurate, and highly affordable administrative and back-office support services exclusively for employee benefits TPAs and brokers.

Regardless of administrative platform, TPAs and brokers can rely on DataPath Business Processing Outsourcing (BPO) solutions to reduce costs, increase efficiency, and prepare for growth on any scale.

How much can you save? Ask today to see details on how you can save up to 50% on annual operating expenses by using DataPath Operations BPO!

Watch this short video to learn more about DataPath Operations BPO Services

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DataPath Operations BPO Services offer you a clear path to where you want to grow with levels of quality and convenience you won’t find elsewhere. We can help automate and streamline many of your day-to-day processes accurately, compliantly, and affordably.

As of June 2023, DataPath Operations BPO has processed:

Customers served! $ 10 million in CDH contributions

Customers served! > 10 million CDH claims

Customers served! 10 + CDH enrollments / re-enrollments

Customers served! > 10 COBRA plan setups

Customers served! 10 + COBRA election notices

Customers served! > 10 COBRA enrollments

Customers served! 10 million COBRA transactions

Available BPO services for all platforms and plan types include:

Employer plan setup and renewal
Participant enrollment and re-enrollment
Participant demographics and status changes
Contribution reconciliation
Online/mobile claims adjudication
Debit card claims adjudication
Claims entry for faxed and emailed claims

Printing and mailing fulfillment services
Preparing raw data files for import processing
Importing and processing carrier claims
Generation of employer invoices
Development of custom data and report extracts
Supplemental customer service and research

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All Types of Plans

We work with nearly all plan types administered by employee benefits TPAs, including tax-advantaged, post-tax, and compliance plans:

Premium Only Plans
(POP)

Health Care Flexible Spending Accounts
(FSA, LPFSA)

Dependent Care Flexible Spending Accounts (DCFSA/DCAP)

Health Reimbursement Arrangements (HRA, ICHRA, EBHRA, QSEHRA)

Health Savings Accounts
(HSA)

COBRA and State Continuation

("Mini-COBRA")

Commuter/Transit/Parking
Accounts

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Year-Round or On-Demand

Let us help year-round or simply when you need help most, like during enrollment season. We're here to help when workload exceeds capacity, scale up operations quickly, cover PTO and FMLA gaps, and provide temp help during periods of high-volume work.

Expertise

DataPath has been in this market for almost four decades. We know the ins and outs of our highly regulated, and often complicated, industry. You can trust our expertise.

Affordable

By providing only the level of experienced assistance you need right now, partnering with us costs considerably less than using temporary personnel.

Accurate

Manual data entry is prone to errors. Our existing BPO clients report an accuracy rate of 99% for the work done by DataPath Operations BPO.

Proven Track Record

We’ve processed over 3.4 million claims and $130 million in contributions. And that doesn’t even include all the work we’ve done for COBRA.

Quick Turnaround

Many jobs can be completed as fast as overnight.

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